Manual Breast Pump Support
Find some answers to the most frequently asked questions about your Manual Breast Pump.
Can I sterilise my breast pump?
Yes, you certainly can:)
Can I store breast milk in bottles?
Our bottles would love to look after your breast milk. We even have special lids you can pop on to store your milk in the fridge or freezer. If you’re expressing and storing breast milk, our new Express and Go™ range may be handy too - it features a clever pouch that you use to express, store, warm and feed. This means there’s no need to transfer milk at any stage, so you’ll never lose a precious drop!
What should I do if I experience loss of suction?
If you find your breast pump is not creating any suction (test it against your hand to double check), there are two parts to take a look at. First there is the white silicone valve that hangs down into the bottle. Check that the split across the bottom of this is open, and if not give it a gentle massage between your finger and thumb to open it up. If that’s not the issue then check the concertina (the part that pumps up and down) to make sure there are no visible splits or tears inside.
Should the above steps not improve your suction, or if a spare part is required, please call a member of our Careline team on (852) 2793 0703 or drop us a message on our contact page.
WHY AM I NOT GETTING MUCH MILK?
Lots of mums find they only manage a few drops when they first start expressing, and that can make you feel pretty low. But most mums find it gets much easier with practise - you just need to find your rhythm. As a quick guide, think about is when you’re expressing (after the ﬁrst feed of the day is best) and where you’re expressing (are you comfortable, maybe with your baby or a photo of them closeby).
There are some practical considerations too - do you need a warm cloth to help let down, are you hydrated enough? For more advice from mums who have been there and done it, check out our Parent Room.
Are all bottles compatible with my Closer to Nature breast pump?
All Tommee Tippee bottles will fit perfectly with your Closer to Nature® breast pump. Unfortunately you won’t be able to use other bottle brands with it though.
Can I put bottles in the dishwasher?
Of course! Pop them on the top shelf though. As with all white and clear plastic things they can get a bit stained and yucky-looking in the dishwasher (blame that bolognese sauce or carrot soup you had last night). If they do get discoloured there’s nothing to worry about - they’re perfectly safe, they just don’t look as good!
Can I recycle my bottles when I’m done?
Yep. Our Closer to Nature bottles are made from polypropylene (PP) or polyethersulfone (PESU) that can happily be recycled.
I hear bad things about BPA - is it in your bottles? (& what is it anyway?)
All Tommee Tippee bottles are BPA-free. They are made of a plastic called polypropylene that’s lightweight, easy to clean, and completely safe. BPA - that’s (CH₃)₂C(C₆H₄OH)₂ for you science geeks - is a chemical that’s been used in some plastics since the 1960s and it can mess around with your hormones. It’s generally not good, so we don’t use it.
Is it possible to order spare parts for the breast pump?
Certainly! You can request breast pump spare parts from our Careline via a fixed line: (852) 2793 0703 or by submitting an enquiry on the contact us page.
Why is my bottle misshapen?
Our bottles have a unique ‘waisted’ design that makes them cute and easy to hold. If your bottle has lost its shape, it could be that you’ve poured boiling water in then put the lid and nipple on a bit too soon. Doing this can cause a vacuum to build up, which can suck the bottle inwards into a bit of an odd shape. The best bet (as endorsed by WHO - World Health Organization) is to let freshly boiled water cool for around 30 minutes before making up a feed. This will make sure your Tommee Tippee bottle keeps its cute waisted shape.
Please click on the link below and download the Manual Breast Pump Product Manual.